Strategic Plan
Introduction to the Strategic Plan
The vision articulates a clear, specific and compelling picture of what CCOA will look like by 2028. The mission informs CCOA’s day-to-day work as delegated by the Health Professions Act. The values define the boundaries CCOA will operate within in pursuit of its vision. The strategic goals focus on regulation and competencies of regulated chiropractors, external relationships, organizational reputation and internal resources.
CCOA Key Accomplishments
Guided by the strategic plan, the College of Chiropractors of Alberta has accomplished a great deal since its inception on December 1, 2021.
2021–2022
- Separated College and Association functions as mandated by Bill 46.
- Revised regulatory framework to align with Health Professions Act amendments.
- Conducted member consultations on Standards of Practice and Code of Ethics.
- Approved revised Bylaws and Governance Manual.
- Implemented competency-based Council process.
- Developed formal Council orientation program.
2022–2023
- Launched the 2022-2027 Strategic Plan.
- Updated multiple Standards of Practice (e.g., Use of Title, Continuing Competence, FGM prevention).
- Adopted values-based and right-touch regulation principles.
- Established the council appointment process.
- Amended Continuing Competence Program.
- Launched omnibus public survey.
- Implemented new HR information system.
2023–2024
- Surveyed registrants on continuing competence program.
- Developed career-span competencies and updated reserve policies.
- Added discipline decision summaries to public permit verification.
- Managed high volume of complex complaints (including sexual abuse/misconduct).
- Strengthened collaboration through ARFHP and FCC participation.
- Added Conduct Resolution Officer; restructured staff.
- Completed external compensation review and adopted organizational risk register.
2024–2025
- Managed high volume of complex complaints (including sexual abuse/misconduct).
- Advanced Standards of Practice review with consultations and research.
- Presented joint research at WFC Biennial Congress in Copenhagen.
- Shifted to annual Basic Life Support training for patient safety.
- Shared ethical decision-making scenarios with regulated chiropractors.
- Refined preceptorship program and developed core competencies.
- Delivered webinar on maintaining public trust through professional communications.
- Supported FCC Indigenous Framework.
- Digitized records, transitioned practice visit submissions online and optimized iMIS content management and HUMI (HR) systems.
- Expanded staff training on equity, inclusion and diversity.
- Added a Regulation & Policy Advisor and second Conduct Resolution Officer.